Customer Service Trainer
Also referred to as: Customer Service Trainer, Trainer - Customer Service
Requirements and Responsibilities
Designs and delivers training programs for customer service staff. Provides updates and details on new products. Instructs and informs staff about system use and policies/process. Develops team skills in areas of customer service, selling and communication. May track staff performance to assess training effectiveness. May require a bachelor's degree. Typically reports to a supervisor or manager. Works on projects/matters of limited complexity in a support role. Work is closely managed. Typically requires 0-2 years of related experience and a bachelor's degree.
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Job Statistics
Years of Experience Education Level
Company Size Industry
Similar Jobs:  Customer Service Director, Customer Service Manager, Customer Service Supervisor, Customer Service Representative I, Customer Service Representative II, Customer Service Representative III, Retail Store Customer Service Representative, Top Customer Service Executive, Customer Service Team Leader
Level of Education:  Customer Service Trainer Salaries with a Bachelor's Degree, Customer Service Trainer Salaries with a Master's Degree or MBA, Customer Service Trainer Salaries with a JD, MD, PhD or Equivalent
Categories:  Training, Customer Services, Human Resources
Industries:  Aerospace & Defense, Biotechnology, Business Services, Chemicals, Construction, Edu., Gov't. & Nonprofit, Energy & Utilities, Financial Services, Healthcare, Hospitality & Leisure, Insurance, Internet, Media, MFG Durable, MFG Nondurable, Pharmaceuticals, Retail & Wholesale, Software & Networking, Telecom, Transportation,
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