Customer Service Manager Job Description
The following is a full job description for Customer Service Manager. Here are the requirements and responsibilities for Customer Service Manager along with statistics. If after reading this page you determine that Customer Service Manager is not the position you are looking for, you may want to try one of these similar titles: Merchant Card Customer Service Manager, Customer Service Supervisor, Customer Service Director, Customer Service Trainer, Top Customer Service Executive, Customer Service Representative I, Customer Service Representative III, Customer Service Representative II, Retail Store Customer Service Representative
Requirements and Responsibilities For Customer Service Manager
Manages a staff of customer service representatives and ensures that customers are retained, satisfied, and that their needs are fulfilled. Responsible for designing and implementing improved process or operational policies. Recommends changes to products or services to fulfill customer needs. Requires a bachelor's degree in business, marketing, or related area, and at least 7 years of experience in the field. Familiar with a variety of the field's concepts, practices, and procedures. Relies on experience and judgment to plan and accomplish goals. Typically reports to a senior manager.
Also Referred to as: Customer Service Manager
Similar Jobs:  Merchant Card Customer Service Manager, Customer Service Supervisor, Customer Service Director, Customer Service Trainer, Top Customer Service Executive, Customer Service Representative I, Customer Service Representative III, Customer Service Representative II, Retail Store Customer Service Representative
Categories:  Customer Services, Retail/Wholesale, Sales
Industries:  Aerospace & Defense, Biotechnology, Business Services, Chemicals, Construction, Edu., Gov't. & Nonprofit, Energy & Utilities, Financial Services, Healthcare, Hospitality & Leisure, Insurance, Internet, Media, MFG Durable, MFG Nondurable, Pharmaceuticals, Retail & Wholesale, Software & Networking, Telecom, Transportation,
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Job Openings for Customer Service Manager
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