Customer Service Director Job Description
The following is a full job description for Customer Service Director. Here are the requirements and responsibilities for Customer Service Director along with statistics. If after reading this page you determine that Customer Service Director is not the position you are looking for, you may want to try one of these similar titles: Customer Service Manager, Customer Service Supervisor, Customer Service Trainer, Top Customer Service Executive, Customer Service Representative III, Customer Service Representative I, Customer Service Representative II, Retail Store Customer Service Representative, Field Service Director
Requirements and Responsibilities For Customer Service Director
Directs and oversees all aspects of an organization's customer service policies, objectives, and initiatives. Develops and establishes procedures and policies governing customer correspondence and the handling of customer complaints. Requires a bachelor's degree with at least 10 years of experience in the field. Familiar with a variety of the field's concepts, practices, and procedures. Relies on extensive experience and judgment to plan and accomplish goals. Performs a variety of tasks. Leads and directs the work of others. A wide degree of creativity and latitude is expected. Typically reports to top management.
Also Referred to as: Director of Customer Service, Customer Service Director
Similar Jobs:  Customer Service Manager, Customer Service Supervisor, Customer Service Trainer, Top Customer Service Executive, Customer Service Representative III, Customer Service Representative I, Customer Service Representative II, Retail Store Customer Service Representative, Field Service Director
Categories:  Customer Services, Executive and Management
Industries:  Aerospace & Defense, Biotechnology, Business Services, Chemicals, Construction, Edu., Gov't. & Nonprofit, Energy & Utilities, Financial Services, Healthcare, Hospitality & Leisure, Insurance, Internet, Media, MFG Durable, MFG Nondurable, Pharmaceuticals, Retail & Wholesale, Software & Networking, Telecom, Transportation,
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