Customer Retention Manager Job Description
The following is a full job description for Customer Retention Manager. Here are the requirements and responsibilities for Customer Retention Manager along with statistics. If after reading this page you determine that Customer Retention Manager is not the position you are looking for, you may want to try one of these similar titles: Customer Service Manager, Customer Information Center Manager, Customer Service Supervisor, Customer Service Director, Customer Segment Manager, Customer Service Representative I, Customer Service Representative III, Customer Service Representative II, Top Customer Service Executive
Requirements and Responsibilities For Customer Retention Manager
Manages all customer retention activities. Takes initiatives in customer satisfaction via process improvement plans and efficient reporting and flow of information. Maintains industry relationships and develops budgets and controls costs. Responsible for leading a team of retention members. Requires a bachelor's degree in area of specialty and at least 5 years of experience in the field or in a related area. Familiar with a variety of the field's concepts, practices, and procedures. Relies on extensive experience and judgment to plan and accomplish goals. Performs a variety of tasks. Leads and directs the work of others. A wide degree of creativity and latitude is expected. Typically reports to head of a unit/department.
Also Referred to as: Customer Retention Manager, Customer Retention Manager
Similar Jobs:  Customer Service Manager, Customer Information Center Manager, Customer Service Supervisor, Customer Service Director, Customer Segment Manager, Customer Service Representative I, Customer Service Representative III, Customer Service Representative II, Top Customer Service Executive
Categories:  Customer Services
Industries:  Aerospace & Defense, Biotechnology, Business Services, Chemicals, Construction, Edu., Gov't. & Nonprofit, Energy & Utilities, Financial Services, Healthcare, Hospitality & Leisure, Insurance, Internet, Media, MFG Durable, MFG Nondurable, Pharmaceuticals, Retail & Wholesale, Software & Networking, Telecom, Transportation,
Job Statistics
Years of Experience Education Level
Company Size Industry
Most Popular Cities for Customer Retention Manager

   Below National Average      Above National Average

Job Openings for Customer Retention Manager
Customer Retention Manager Openings
View more Customer Retention Manager