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View salary and benefits informationSupervises the day-to-day loan processing operations involved with the origination and documentation of various types of loans. Implements processes and procedures to maintain accuracy and completeness of required documentation. Tracks team performance against established metrics and standards for speed, quality, and customer service. Performs quality checks and resolves issues. Prepares reporting for internal departments and external agencies. Participates in audit requests and processes. Delivers new hire and team training. Provides updates on policy and regulatory requirements and changes. more...
The Loan Origination/ Processing Supervisor - Consumer requires a high school diploma or its equivalent. Supervises a team of loan processors to ensure that new loan packages are processed and completed according to established policies and procedures. Being a Loan Origination/ Processing Supervisor - Consumer typically reports to a manager or head of a unit/department. The Loan Origination/ Processing Supervisor - Consumer supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of proc more...
Processes consumer loan payments according to established guidelines and procedures. Responsibilities include processing and reconciling debits and credits, preparing daily forms, and reviewing and researching unacceptable payments. Requires a high school diploma or its equivalent. Typically reports to a supervisor. May require 0-1 year of general work experience. Possesses a moderate understanding of general aspects of the job. Works under the close direction of senior personnel in the functional area. more...
The Senior Consumer Loan Processor examines documents to ensure accuracy and compliance with existing underwriting guidelines. Obtains necessary information to process and complete loan files. Being a Senior Consumer Loan Processor may supervise, lead, direct and train lower level consumer loan processing staff. Requires a high school diploma or its equivalent. In addition, Senior Consumer Loan Processor typically reports to a supervisor. Working as a Senior Consumer Loan Processor typically requires 3-5 years of related experience. Has gained proficiency in multiple competencies relevant to t more...
Supervises a team of recovery representatives in consumer collection activities. Coaches team to achieve collection targets. Directs initiatives and policies to improve collection process. May require a bachelor's degree. Typically reports to a manager or head of a unit/department. Supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. Typically requires 3 years experience in the related area as an in more...
Supervises a group of consumer loan collectors and assists in developing strategies to minimize collection portfolio loss. Assists in designing and administering collection processes, policies, and procedures, also supervises use of computerized collection systems. A level I supervisor is considered a working supervisor with little authority for personnel actions. May require a bachelor's degree in area of specialty. Typically reports to a manager or head of a unit/department. Supervises a small group of para-professional staff in an organization characterized by highly transactional or repeti more...
Supervises a group of consumer loan collectors and assists in developing strategies to minimize collection portfolio loss. Assists in designing and administering collection processes, policies, and procedures, also supervises use of computerized collection systems. A level II supervisor has authority for personnel actions and oversees most day to day operations of group. May require a bachelor's degree in area of specialty. Typically reports to a manager or head of a unit/department. Supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within h more...
The Consumer Loan Manager ensures that application processing follows state, federal, and organizational policies and guidelines and that customers have accurate loan information and guidance about product options. Manages a team of consumer lending specialists in developing customer relationships, promoting consumer loan products, and attaining volume and profit goals. Being a Consumer Loan Manager coaches team members to promote a sales culture, improve selling techniques, and meet goals. Conducts team training on company products and services. In addition, Consumer Loan Manager may require more...
The Loan Servicing Specialist I - Consumer Loans tasks include verifying thoroughness and accuracy of documents, processing payments, and maintaining payment file of delinquent loans. Performs routine administrative tasks in support of the consumer loan servicing group. Being a Loan Servicing Specialist I - Consumer Loans typically reports to a supervisor. Requires a high school diploma or its equivalent. Being a Loan Servicing Specialist I - Consumer Loans may require 0-1 year of general work experience. Possesses a moderate understanding of general aspects of the job. Works under the close d more...
The Loan Servicing Representative II - Consumer Loans tasks include verifying thoroughness and accuracy of documents, processing payments and maintaining payment file of delinquent loans. Performs routine administrative tasks to support the consumer loan servicing group. Being a Loan Servicing Representative II - Consumer Loans typically reports to a supervisor. Requires a high school diploma or its equivalent. Working as a Loan Servicing Representative II - Consumer Loans typically requires 1-3 years of related experience. May be entry level if some experience in the skill. Gains or has attai more...
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