Also referred to as: Consumer Loan Collector, Experienced, Loan Collections Specialist II
Requirements and Responsibilities

Consumer Loan Collector II contacts customers who are delinquent in the repayment of their loans and obtains payments, commitment agreements or establishes a repayment plan. Follows set policies and procedures when determining suitable collection solution. Being a Consumer Loan Collector II requires a high school diploma or equivalent. Typically reports to a supervisor. The Consumer Loan Collector II works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a Consumer Loan Collector II typically requires 1-3 years of related experience.

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