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Supervises all aspects of hotel operations, including front desk, reservations, concierge, and customer service. Responds to all guest requests, concerns, or problems. Ensures an optimal level of service and hospitality. Works to maintain, update, and train staff on service, hospitality, and safety policies and procedures. May require a bachelor's degree. Typically reports to a manager. Supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Typically requir more...
The Hotel Operations Supervisor responds to all guest requests, concerns, or problems. Supervises all aspects of hotel operations, including front desk, reservations, concierge, and customer service. Being a Hotel Operations Supervisor works to maintain, update, and train staff on service, hospitality, and safety policies and procedures. Ensures an optimal level of service and hospitality. In addition, Hotel Operations Supervisor may require a bachelor's degree. Typically reports to a manager. The Hotel Operations Supervisor supervises a small group of para-professional staff in an organizatio more...
Responsible for purchasing food and beverages. Monitors inventory of bars, restaurants, hotel, and casino and orders appropriately. Includes soliciting and maintaining relationships with suppliers and negotiating contracts. May require a bachelor's degree in area of specialty. Typically reports to a supervisor or manager. Typically requires 2 to 4 years of related experience. Gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. more...
Supervises a shift of cage cashiers and clerks who process financial transactions between customers and the casino. Ensures compliance with policies and procedures. Ensures proper levels of cash and cash equivalents at cashier workstations. May require an associate degree. Typically reports to a manager. Supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. Typically requires 3 years experience in th more...
Supervises hard count personnel and activities. Verifies calculations and transfers coins to the casino vault. Maintains count room equipment. Prepares work schedules and maintains proper staffing. Ensures the integrity of the hard count and compliance with gaming regulations. May require a high school diploma or its equivalent. Typically reports to a manager. Supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under more...
Supervises a team of ticket office cashiers who sell tickets to guests. Must be familiar with venue seating to suggest the best seats for a variety of needs. May require a high school diploma or equivalent. Typically reports to a manager. Supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. more...
Supervises restaurant operations and personnel, schedules employees, and fills-in where necessary. Manages staffing schedules, inspects the kitchen, monitors inventory and cash flows, and ensures customer satisfaction. May require a high school diploma or equivalent. Typically reports to a manager. Working team member that may validate or coordinate the work of others on a support team. Suggests improvements to process, is a knowledge resource for other team members. Has no authority for staff actions. Generally has a minimum of 2 years experience as an individual contributor. Thorough knowled more...
Supervises soft count personnel and activities. Reconciles the soft count summary report with the information entered into the computer. Prepares work schedules and maintains proper staffing. Ensures the integrity of the soft count and compliance with gaming regulations. May require a high school diploma or its equivalent. Typically reports to a manager or head of a unit/department. Supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge o more...
Supervises the employees of the buffet. Assists the manager with buffet activities. May require a high school diploma or its equivalent. Typically reports to a manager. Supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. Typically requires 3 years experience in the related area as an individual contributor. more...
Supervises kitchen personnel and food preparation. Ensures a high level of food quality, cleanliness, and customer satisfaction. May require a high school diploma or its equivalent. Typically reports to a manager. Supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. Typically requires 3 years experience in the related area as an individual contributor. more...
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