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Alternate job titles: Financial Services Operations Manager I

Manages and directs the operations department for a financial institution. Ensures efficient delivery of products and services to clients. Develops and implements polices and procedures. Requires a bachelor's degree or its equivalent. Typically reports to a senior manager. Manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. Typically requires 5 years experience in the relate more...



Alternate job titles: Financial Services Operations Manager II

Manages and directs the operations department for a financial institution. Ensures efficient delivery of products and services to clients. Develops and implements polices and procedures. Requires a bachelor's degree or its equivalent. Typically reports to a senior manager. Typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. Capable of resolving escalated issues arising from operations and requiring coordination more...


Alternate job titles: Financial Services Operations Supervisor

Supervises a team of clerical and administrative support clerks in a banking operations group. Schedules and monitors production activities to ensure all production goals are achieved. Researches and resolves any escalated processing issues. Conducts quality audits to verify compliance with operational policies and procedures. May require a bachelor's degree. Typically reports to a manager or head of a unit/department. Supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-d more...


Alternate job titles: Banking Operations Administrative Clerk I | Financial Services Clerical Operations Clerk I

Provides clerical/administrative support to the operations group. Enters, compiles, and validates data using simple math as needed. Performs clerical production activities such as proof, reconciliation, and posting. Prepares basic correspondence, forms and other documents as needed. May help research and resolve basic operational problems. Requires a high school diploma or equivalent. Typically reports to a supervisor. Works under the close direction of senior personnel in the functional area. Possesses a moderate understanding of general aspects of the job. May require 0-1 year of general wor more...



Alternate job titles: Bank Operations Reporting Specialist I | Entry Operations Specialist | Financial Operational Metrics Analyst I

Through the use of relational databases and other reporting tools, compiles data pertaining to the effectiveness and efficiency of the organization's internal processes. Prepares reports for management review. May require a bachelor's degree. Typically reports to a supervisor. Typically requires 0-2 years of related experience. Works on projects/matters of limited complexity in a support role. Work is closely managed. more...


Alternate job titles: Bank Operations Reporting Specialist III | Financial Operational Metrics Analyst III | Senior Operations Specialist

Through the use of relational databases and other reporting tools, compiles data pertaining to the effectiveness and efficiency of the organization's internal processes. Prepares reports for management review. May require a bachelor's degree. Typically reports to a supervisor or manager. Typically requires 4 to 7 years of related experience. Contributes to moderately complex aspects of a project. Work is generally independent and collaborative in nature. more...



Alternate job titles: Proof Operations Manager

Manages the day-to-day activities of check encoding and processing operations. Ensures production targets are met with required levels of accuracy. Reviews errors, exceptions, and resolves process or equipment problems. Completes required audits, reporting and documentation. Oversees training for new hires. Typically requires an associate degree. Typically reports to a manager or head of a unit/department. Supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions more...


Alternate job titles: Banking Operations Clerk I | Financial Services Clerical Operations Clerk I

The Banking Operations Administrative Clerk I enters, compiles, and validates data using simple math as needed. Provides clerical/administrative support to the operations group. Being an Banking Operations Administrative Clerk I prepares basic correspondence, forms and other documents as needed. Performs clerical production activities such as proof, reconciliation, and posting. In addition, Banking Operations Administrative Clerk I may help research and resolve basic operational problems. Requires a high school diploma or equivalent. Typically reports to a supervisor. Being an Banking Operatio more...


Alternate job titles: Financial Services Operations Director

Directs all duties and functions of departments for a financial institution. Plans and accomplishes business objectives. Establishes standards for work-related policies and procedures. Requires a bachelor's degree in area of specialty. Typically reports to top management. Manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental fu more...



Alternate job titles: Business Banking Account Service Manager I | Business Banking Customer Relationship Manager

Manages a business banking team building and maintaining relationships with clients by providing service and support. Ensures clients have an effective team to help them best understand and use company products. Builds relationships between themselves, team members, and clients and builds an understanding of clients' business, strategy, and risks. Helps team members provide advice to clients in particularly complex, challenging, or important situations. Ensures the team recommends and sells products such as loans, deposits, and fee-based services to appropriate clients. Requires a bachelor's d more...


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