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Alternate job titles: Customer Account Adjustments Clerk II | Customer Complaint Adjustments Clerk II

Reviews and follows up on customer complaints regarding account balances and uncredited items. Analyzes associated documents and makes necessary adjustments to accounts and/or recommendations to resolve customer issues. Communicates results of findings to customer. Requires a high school diploma or equivalent. Typically reports to a supervisor or manager. Works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. Typically requires 1-3 years of related experience. more...



Alternate job titles: Customer Account Adjustments Clerk III | Customer Complaint Adjustments Clerk III

Reviews and follows up on customer complaints regarding account balances and uncredited items. Analyzes associated documents and makes necessary adjustments to accounts and/or recommendations to resolve customer issues. Communicates results of findings to customer. May supervise and guide lower-level adjustment clerks. Requires a high school diploma. Typically reports to a supervisor or manager. Works independently within established procedures associated with the specific job function. Has gained proficiency in multiple competencies relevant to the job. Typically requires 3-5 years of related more...


Alternate job titles: Customer Account Adjustments Clerk I | Customer Complaint Adjustments Clerk I

Reviews and follows up on customer complaints regarding account balances and uncredited items. Analyzes associated documents and makes necessary adjustments to accounts and/or recommendations to resolve customer issues. Communicates results of findings to customer. Requires a high school diploma or its equivalent. Typically reports to a supervisor or manager. Possesses a moderate understanding of general aspects of the job. Works under the close direction of senior personnel in the functional area. May require 0-1 year of general work experience. more...


Performs various clerical activities in the billing department, including data entry, information verification and bill generation. Runs reports for management and conducts research to aid in the investigation of billing discrepancies and errors. May be responsible for responding to customer inquiries regarding bills. Requires a high school diploma or equivalent. Typically reports to a supervisor or manager. Works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. Typically requires 1-3 years of related experience. more...



Provides clerical support for inbound and outbound logistical operations. Coordinates inventory management, warehousing, and transportation activities in order to optimize inventory levels and minimize costs. Supports a variety of logistical functions, including sourcing, receiving, purchasing, and dispatching. Typically requires a high school diploma or equivalent. Typically reports to a supervisor or manager. Works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. Typically requires 1-3 years of related experience. more...


Provides clerical/administrative support to the operations group. Enters, compiles, and validates data using simple math as needed. Performs clerical production activities such as proof, reconciliation, and posting. Prepares basic correspondence, forms and other documents as needed. May help research and resolve basic operational problems. Requires a high school diploma or equivalent. Typically reports to a supervisor. Works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. Typically requires 1-3 years of related experience. more...



Files, indexes, and codes legal documents. Assists in ensuring control and storage of legal records complies with external and organization's specific regulations and standards. Assists in quality checks and proper storage of documents. Coordinates off-site file storage and retrieval. Provides attorneys and legal staff with requested information. Requires a high school diploma. Typically reports to a supervisor. Works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. Typically requires 1-3 years of related experience. more...


Performs clerical tasks that support production control and ensure the efficient flow of materials required by production schedules. Monitors the inventory of parts, components, and raw materials and coordinates ordering, invoicing, and scheduling with vendors. Tracks status of customer orders and production schedules to identify issues or delays and coordinates with stakeholders to expedite orders and resolve problems. Inputs and maintains production data in ERP, MRP, or other databases. Requires a high school diploma. Typically reports to a manager. Works under moderate supervision. Gaining more...


Performs clerical and administrative tasks to support HR operations and projects. Completes routine data entry, report generation, and audit activities to ensure the accuracy of employee data in HRIS systems. Assists with delivering core HR processes like onboarding, hiring, terminations, retirements, timekeeping, and program implementations, including benefits, compensation, and performance management. May administer other HR systems used for timekeeping, performance, and training management processes. Requires a high school diploma or equivalent. Typically reports to a supervisor. Works unde more...



Alternate job titles: Trust Operations Clerk II

Creates and maintains trust account records, notices and reports. Prepares expense checks and may administer charge fees according to the requests of account administrator. May require an associate degree. Typically reports to a supervisor or manager. Works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. Typically requires 1-3 years of related experience. more...


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